Frenchy Automations

AI agents

Two production agents — Booking and Insurance — handling every inbound touchpoint, with full transcripts and outcomes.

Agent 01

Booking Agent

Live

Voice + web chat. Answers, qualifies, and books into Open Dental — 24/7.

124

Convos 7d

64%

Booked

2m 31s

Avg call

Agent 02

Insurance Agent

Live

Verifies eligibility, files pre-auths, submits claims, and works denials.

96%

Verified

Claims 7d

Denials worked

Conversations (7d)

210

▲ +18%

Booking conversion

64%

▲ +5%

Claims auto-filed

▲ +22

Human hand-off

▼ -3%

Recent conversations

Retell + Lovable AI

Time	Channel	Agent	Intent	Sentiment	Outcome
10:42a	Voice	Booking Agent	New patient · cleaning	Positive	Booked
10:18a	Chat	Booking Agent	Invisalign consult	Neutral	Booked
9:55a	Voice	Insurance Agent	Delta Dental verify	Positive	Verified
9:31a	Chat	Booking Agent	Emergency toothache	Concerned	Booked
9:04a	Voice	Insurance Agent	Pre-auth crown #14	Neutral	Submitted
8:47a	Voice	Booking Agent	Reschedule cleaning	Positive	Booked

Top intents (7d)

New patient booking48
Eligibility verification39
Recall / hygiene26
Pre-authorization18
Reschedule / cancel14
Emergency triage7

Transcript · Booking Agent → Marta L.

Booked

Agent

Brown Dental Group, this is your booking assistant — are you calling to book, or do you have a question?

Marta

Hi, I chipped a tooth this morning. Can I be seen today?

Agent

Absolutely. Dr. Brown has a 1:00pm emergency slot. Should I hold it while I take your insurance?

Marta

Yes please. It's Delta Dental.

Agent

Verified. Your visit today would be $95 out-of-pocket. I'll text you the intake link now.

Transcript · Insurance Agent → Cigna

Submitted

Agent

Requesting eligibility for member ID 8834-221, Marcus Davis, DOB 05/12/1978.

Cigna

Active. Annual max $1,500, remaining $980. Major services 50% after deductible.

Agent

Filing pre-authorization for D2740 · crown #14. Estimated patient portion $410.

Agent

Text sent to patient with quote and card-on-file link.